4kcc protects your personal information with the highest priority. Read this policy and learn — what information is collected, why it is collected, and what your rights are.
By using the 4kcc platform, you are deemed to have accepted the terms and conditions set out in this Privacy Policy. This policy is part of 4kcc's Terms & Conditions works alongside. If you have any questions, please reach out to our support team.
This Privacy Policy of 4kcc (https://4kcc.app) informs you how we collect, store, use, and protect your personal information. Protecting your privacy is one of our highest responsibilities.
This Privacy Policy applies to the 4kcc website, mobile application, and all associated digital services. "We", "our", and "4kcc" refer to the company that owns and operates this platform. "You" refers to any individual who uses or browses 4kcc's services.
This policy applies in the following situations:
This Privacy Policy is written in Bengali so Bangladeshi users can easily understand. In case of any ambiguity, 4kcc's customer support team is ready to provide clarification.
4kcc only collects information necessary to provide platform services. Collecting excessive or irrelevant information is against our policy.
Full name, date of birth, nationality, national ID number (for KYC).
Mobile number, email address, current address.
Payment methods (bKash, Nagad, Rocket), transaction history.
Betting history, game preferences, session duration, and outcomes.
IP address, browser type, operating system, device identifier.
Conversations with the support team, emails, and live chat logs.
4kcc collects information in the following ways:
4kcc always follows a "data minimisation" principle — meaning only the information strictly necessary to provide our services is collected. No excess data is requested.
4kcc uses your information for specific and legitimate purposes. No information is used beyond its original purpose.
| Purpose | Information used | Legal basis |
|---|---|---|
| Account creation and management | Name, email, mobile, password | Contractual Obligations |
| Identity verification (KYC) | NID, date of birth, address | Legal Obligations |
| Payment processing | Payment information, transaction history | Contractual Obligations |
| Fraud and money laundering prevention | Transaction Data, IP Address, Device Information | Legal Obligations |
| Customer Support | Account Information, Communication Records | Legitimate interest |
| Sending Bonuses & Promotions | Email, preference data | Consent |
| Responsible gaming monitoring | Gaming activity, financial information | Legitimate interest / Legal obligation |
| Platform improvement and analytics | Usage patterns, device information | Legitimate interest |
4kcc obtains your explicit consent before sending promotional emails or SMS. You may opt out of marketing communications at any time through your account settings or by contacting Support. Even after opting out of marketing, important service-related messages — such as security alerts or transaction confirmations — may still be sent to you.
4kcc uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences and session.
| Cookie Type | Purpose | Duration | Required? |
|---|---|---|---|
| Essential cookies | Maintaining login sessions, security tokens | Until end of session | Yes |
| Functional Cookies | Remembering language preferences and display settings | 1 year | Optional |
| Analytics cookies | Page visits, usage pattern analysis | 2 Years | Optional |
| Security Cookies | CSRF protection, fraud detection | Until end of session | Yes |
You can control cookies by changing your browser settings. Keep in mind that disabling essential cookies will prevent many features of the 4kcc platform from working properly. Disabling analytics or marketing cookies will not affect your platform usage.
Cookie control in common browsers: Chrome via Settings → Privacy and Security → Cookies; Firefox via Settings → Privacy and Security; Safari via Preferences → Privacy — manage this way.
4kcc's mobile application may use device identifiers instead of cookies. You can limit app tracking through your device settings.
4kcc uses industry-standard technology to keep your information secure.
Your connection to 4kcc is fully secured with 256-bit SSL/TLS encryption — the same technology used by the banking industry. No third party can read your data during transmission.
All sensitive data stored on 4kcc's servers is protected with AES-256 encryption. Passwords are never stored in plain text — they are held exclusively as salted hashes.
4kcc's cybersecurity team monitors the platform around the clock. Any unusual activity is acted on immediately, and users are alerted if necessary.
Internally at 4kcc, only authorized staff can access specific data. Role-based access control and audit logs ensure no one can access information beyond their permitted scope.
4kcc regularly conducts Penetration Testing and Vulnerability Assessment by external experts. Any vulnerabilities found are resolved immediately.
Enabling Two-Factor Authentication (2FA) on 4kcc significantly strengthens your account security. A one-time OTP is sent to your mobile at login, keeping your account safe even if your password is compromised.
In the event of a data breach that affects your information, 4kcc will notify you within the timeframe required by law. The notification will include details about the nature of the breach, its potential impact, and the steps 4kcc has taken in response.
What you can do: Keep 2FA enabled on your 4kcc account, use a strong password, and immediately report any suspicious activity to [email protected].
4kcc does not retain your information longer than necessary. However, certain data may be kept for a specified period due to legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Profile Information | 5 Years After Account Closure | Legal and regulatory requirements |
| Financial transaction records | Minimum 5 years | AML and tax compliance |
| KYC Documents | 5 Years After Account Closure | Legal Obligations |
| Gaming History | 3 years | Dispute Resolution & Audits |
| Customer Support Communications | 2 Years | Service quality improvement |
| Cookies & Analytics Data | Up to 2 years | Platform Improvements |
| Marketing Consent Records | 3 Years After Consent Withdrawal | Evidence Retention |
Once the retention period ends, 4kcc securely deletes or anonymizes data. For digital information, Secure Delete methods are used to prevent data recovery.
4kcc believes in your full right to control your information. You have the following rights.
You have the right to know what information 4kcc holds about you. Submit a request to Support and a copy of your data will be provided within 30 days.
If any of your information is incorrect, you can request a correction. Details can be updated through your account settings or by contacting support.
In certain circumstances, you may request that your data be deleted. Deletion may not be possible where data is subject to legal obligations.
You may request to restrict the processing of your information in specific circumstances. This request will be evaluated and responded to within 30 days.
You have the right to object to your information being used for marketing or any other purpose. Once you raise an objection, your data will no longer be used for that purpose.
You have the right to receive your data in a machine-readable format. Once requested, the data will be provided within 30 days.
Rights enforcement process:
Email us at [email protected] or submit a request via live chat. Clearly state what information or rights you wish to exercise.
4kcc will verify your identity to confirm that the person making the request is the actual account holder. This is necessary to protect your information.
4kcc will review the request and verify compliance with legal obligations. Additional information may be requested if necessary.
A decision will be communicated within 30 days of receiving your request. If additional time is needed for complex cases, you will be notified in advance.
4kcc is an adult entertainment platform and is not intended for anyone under the age of 18. 4kcc never knowingly collects personal data from minors.
If 4kcc discovers that a minor has created an account, that account will be immediately closed and all associated data will be securely deleted. If you are aware that a minor is using 4kcc, please notify us at [email protected].
Parents can use internet filtering software to prevent their children from accessing online gaming sites. Modern routers and devices have built-in parental control features. 4kcc always gives highest priority to responsible gaming and child safety.
4kcc's platform integrates some third-party services necessary to maintain service quality. These services have their own privacy policies.
If the 4kcc website contains links to external websites, 4kcc is not responsible for the privacy policies of those sites. It's advisable to read the privacy policy of any external site before visiting.
4kcc is an international platform, and for technical reasons your data may at times be processed or stored on servers located in various countries.
Whenever 4kcc transfers data internationally, the following safeguards are in place:
Please note: Even where data is transferred internationally, 4kcc remains fully responsible for the protection of your privacy at all times.
4kcc may update this Privacy Policy from time to time. Changes may be driven by legal requirements, new technologies, service expansion, or regulatory obligations.
If you have any questions, concerns about this Privacy Policy, or wish to exercise your rights, contact 4kcc.
[email protected]
Response within 24 hours
24/7 Support
Avg response: 3 minutes
Data Rights
Response Within 30 Days
If you believe 4kcc has violated your privacy rights and direct resolution with us has not been possible, you have the right to lodge a complaint with the relevant regulatory authority.
4kcc respects your privacy. Your information is protected and your rights are guaranteed. Join 4kcc today and enjoy a safe, trusted entertainment experience.
4kcc's KYC (Know Your Customer) verification process is straightforward and done entirely online. It's a one-time step — no hassle after that.
Why KYC is required: KYC is part of international regulatory standards. It confirms that the account genuinely belongs to you and that you meet the required age threshold. It also plays a key role in preventing money laundering and fraud. Accounts with completed KYC benefit from significantly faster withdrawals.
Required Documents — Level 1 (Standard Verification):
Submitting these two documents completes Level 1 verification and enables standard withdrawals.
Required Documents — Level 2 (For Higher-Value Transactions):
Important tips on photo quality:
Verification Timeframe: On regular business days, verification completes within 2–4 hours of submission. Complex cases may take up to 24 hours. You will receive an email or SMS notification once verification is complete.
How to Submit Documents for Verification: Log in to your 4kcc account, go to the "Profile" or "Verification" section, and upload document photos. Help is also available via 4kcc live chat.
Security assurance: Uploaded documents are stored in fully encrypted form. After verification, they are kept in a secure database accessible only to KYC staff.
Yes, 4kcc has a mobile-optimized platform that works seamlessly on any smartphone. The full 4kcc experience is available on both Android and iOS devices.
How to Install 4kcc on an Android Device:
Due to Google Play Store policies, some gaming apps are not directly available on Play Store. 4kcc's Android app must be downloaded directly from the website.
Security verification: Download the APK only from 4kcc's official website. APKs downloaded from third-party sites may be harmful. 4kcc's official APK is signed with a digital certificate.
Using 4kcc on iOS (iPhone/iPad):
For iPhone or iPad, the best option is to use your mobile web browser. Open 4kcc.app in Safari or Chrome — the entire platform is optimized for mobile.
For easier access, open the website in Safari, tap the "Share" icon, and select "Add to Home Screen." This creates a 4kcc shortcut on your home screen that works like a native app.
Progressive Web App (PWA) features: Using 4kcc's PWA version gives you a native app-like experience directly from the website — including full-screen mode, faster loading, and push notifications.
App updates: The 4kcc Android APK is regularly updated. When a new version is released, you'll receive an in-app notification. To update, download and install the new APK from the 4kcc website — the old version will be automatically replaced.